FREQUENTLY ASKED QUESTIONS

QUICK HELP 

If you need to make a change to your order please email us at hello@givelovely.com and we will do our best to accommodate you! 
Please email the gift note you would like included along with your order number to hello@givelovely.com.
We have a customer friendly return policy.  While we doubt you'll want to return it once you get it, we get that people change their minds.  Contact us at hello@givelovely.com and we will work with you to find a replacement or accept a return!
Please contact us at hello@givelovely.com and we'll help you track your package.  You can also click on the link in your "Out for Delivery" confirmation email or call FEDEX with your tracking number contained on your "Out for Delivery" confirmation email at 1-800-GoFedEx (1-800-463-3339).

SHIPPING & DELIVERY

All orders typically are shipped within 1 business day. If you need us to expedite shipping, please send us an email at hello@givelovely.com and we'll let you know if we're able to accommodate your request. 
All orders are shipped via FEDEX from Denver, CO and should arrive within 2-5 business days depending on the shipping method you selected during checkout.
Yes, you can select 2 day shipping at checkout! If you need something even faster please email us hello@givelovely.com
Contact us at hello@givelovely.com to discuss delivery and pickup options.
All orders are shipped via FEDEX from Denver, CO and should arrive within 2-5 business days.
Please contact us at hello@givelovely.com to arrange for international delivery. 
You need to place separate orders to ship to multiple addresses. However, our concierges are happy to help you to make this the easiest gifting experience possible! To place multiple orders in one transaction please reach out to us via email at hello@givelovely.com!
Most orders will ship with $10 flat-rate shipping.  Expedited shipping is $25.  
Please include a note at checkout and we will do our best to accommodate your wishes!
Gifting is the name of our game! We've got your back and we never include invoices, receipts or reveal prices anywhere in our boxes!
This isn’t our first rodeo, of course we include a card! You can select from one of our fabulous cards when you choose your gift. Don’t forget to include your text during checkout for the handwritten note!
Each gift comes packaged wrapped with a ribbon and also with a card placed inside of a beautiful nude and gold box that measures 9" x 6" x 4" or 9" x 12" x 4". 

ORDERING

You can place your order from our collection of pre-curated gift boxes right here on our website!  If you would like a concierge to do the work for you simply drop us a line at hello@givelovely.com or give us a call at 855-LOVELY-0. 
Not quite, but we will do our best!  Our personal shopper service is your best bet!  Simply drop us a line at hello@givelovely.com or give us a call at 855-LOVELY-0 and we will do the rest for you in the blink of an eye (or twitch of a nose)! 
Our team will be happy to help you with your order!  Please email us at hello@givelovely.com
Why yes we do! Simply drop us a line at hello@givelovely.com or give us a call at 855-LOVELY-0 to start chatting about making your event even more fabulous!
You have come to the right spot! You can browse our shop by occasion and price!  Choose from our curated gift boxes or simply drop us a line at hello@givelovely.com or give us a call at 855-LOVELY-0 and let us do all the work for you! Don't worry, they will love it! We promise! 
We are so excited to hear about your custom ideas!  Please contact us at hello@givelovely.com and a member of our team will be in touch within 24 hours. 
We love your feedback, feel free to email us day or night (we don't sleep) at hello@givelovely.com!

BUSINESS

We would love to learn more about your brand and see if we might be a match made in gifting heaven!  Please email us to start the conversation at hello@givelovely.com
Contact us with any questions or just to say hi at hello@givelovely.com!